Frequently Asked Questions
What are Subarz?
Subarz are a unique baked good created in 2016 by its founder, Daphne Subar, and are a cross between traditional mandelbread (sometimes known as Mandelbrot) or biscotti and a cookie/bar. Subarz are crunchy like biscotti, but not hard, and are sweeter. Subarz are baked in small batches and each one is individually cut and twice baked, creating a crispy and sweet treat with a unique texture and taste. Subarz are perfectly shaped for dipping in your tea or coffee, eating with ice cream or just snacking on any time of the day. Subarz are available in a variety of flavors and include gluten-free, dairy-free, nut-free and wheat-free options. Additionally, Passover-friendly Subarz are also available for a limited time in the spring.
How long will Subarz stay fresh?
Because most of the moisture is baked out, Subarz can last up to 8 weeks and even longer. The best way to store your Subarz is in an airtight container or even a Ziploc bag. They will also last for several weeks in the signature Subarz pink boxes. Subarz also freeze well and can be enjoyed straight from the freezer.
When will I receive my Subarz?
Subarz are generally shipped out within 48-72 hours of receiving the order, and shipping takes 1-3 days. If you need your Subarz quicker, please email us directly at firstname.lastname@example.org with your request and we will try to do our best to accommodate your specific needs. You are always free to pre-order at any time and state the specific date that you would like to receive your Subarz.
Do Subarz contain butter?
No. Subarz do not contain butter, although a few of the flavors do contain dairy in the chocolate or other ingredients used.
Can I send Subarz as a gift?
Yes. All 8-pack, one-dozen and two-dozen boxes of Subarz are shipped wrapped with a hand-tied ribbon and a handwritten note. Gift notes can be sent with any Subarz.
How do I place a large order containing multiple gifts to multiple recipients?
Please contact us directly at email@example.com for assistance with multiple gifts.
Can I place an order for custom/one-of-a kind Subarz?
Please contact us directly at firstname.lastname@example.org for any specific inquiries or custom orders.
What is your return policy?
If you are not satisfied with your order at any point, please contact us directly at email@example.com for a full refund.
What do your customers say?
We make the entire experience of gift-giving easy. Here is what one client had to say about her experience over the past few years ordering Subarz as gifts:
"Subarz are wonderful for enjoying yourself or sending to friends and business associates. I send them at any opportunity to say Thank you to people. I enjoy them myself and enjoy giving them as gifts. The website is easy to use and the packages are always delivered. I am extremely happy with the product and reliability of Subarz. I would recommend trying them out to everyone who enjoys home baked goods. Sandra"